Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and a history of all your support requests. A valid email address is required to submit a ticket.

Before opening a ticket, restart your computer.

Our #1 tip: Before you call or submit a ticket: Restart your computer. This is often the first thing you'll be asked to do if you're experiencing computer trouble. Restarting your computer fixes more things than you might think. No change? Ok, time to submit a ticket:

Our #2 tip: For OST and QB support: OnCenter has great support. Please call them at (800) 880-8254 or submit a ticket at OnCenter Support.


Remote Support

Enter your six-digit code, then click the Start Download button below